Need help in bringing SAP® Solution Manager out of the dark ages?
Here at GROM we believe in “walking the talk” when it comes to SAP. Solution Manager helps us manage strong growth in our AMS business by providing transparency with our customers and ensuring a high quality of service.
Typically, customers have invested millions in deploying a SAP Business Solution. Like any asset, there is an on-going requirement to maintain and optimize this asset to ensure the best return on investment for the business. The Run SAP Partner program is all about maximizing this return on investment by delivery Application Life-Cycle Management (ALM) best practices via Solution Manager. As part of our commitment to the Run SAP Partner program, we actively engage in educating our customers on how best to utilize SAP Solution Manager to more efficiently manage their IT assets.
Once you have quantified your ALM value drivers and developed a strategic roadmap, you are ready to begin the journey to optimizing your return on investment in SAP. GROM has developed a Solution Manger Set-Up Rapid Deployment Service to help you kick start your journey. In as little as two weeks you can have your Solution Manager optimized to begin providing Technical Solution Management. This includes monitoring, reporting, system alerts, root cause analysis administration tasks and roles set-up. As part of the service there will be a knowledge transfer session with your key users.