Timken: Industrial Machinery Case Study

Challenge:
Timken, a global manufacturer of bearings and related components and assemblies, commenced with its execution of a multi-year, enterprise-wide corporate mandate to improve capabilities, processes, and information systems. Timken was in search of a partner to help deliver on multiple large-scale SAP projects within the broader rubric of this initiative.

Solution:
GROM supported Timken as a specialist for project execution and delivery. GROM resources delivered key aspects of the project across the full gamut of SAP ECC technology, both functional and technical. Specific high-value services included:

1) support of a highly customized SAP PP/SD solution designed to allow high visibility into the production process;
2) delivery of a custom Warranty/Claims system through SAP; and
3) a complex SAP Document Management System. GROM resources also played key roles in the configuration of Timken’s SAP FI/CO, MM, and WM environments.

Result:
GROM’s ability to provide expertise in extraordinarily obscure and niche technologies proved to be a critical element of the project’s success and a key value for GROM’s services to the customer.