The New Jersey Sports and Exposition Authority: Basis Support Case Study


The NJSEA is an independent authority established to oversee Meadowlands-based properties such as Giants Stadium, the IZOD Center, and the Meadowlands Racetrack. NJSEA developed a business case for out-tasking SAP Basis services and they were in the market for an onshore Basis support partner.


Citing the proximity of our home base and our long history of providing Basis services, NJSEA awarded a contract to GROM to provide complete, out-tasked 24/7 support of the client’s SAP environment. This included monitoring, administration, help desk, backup and restore, batch processing, user administration, patch management and more.


The superior value of GROM’s services has resulted in annual renewals for over ten consecutive years.